Claim submission

Submit a key protection claim with clarity and confidence.

Provide the issue type, contract details, and optional photos. Notifications fire instantly so dealers and admins stay aligned.

Claim steps

  1. 01Confirm VIN, deal number, and contract.
  2. 02Select issue type and add a short description.
  3. 03Upload photos or documents if available.
  4. 04Receive confirmation via email.

VIN is the primary lookup when it matches exactly one active policy. If more than one policy shares the VIN, enter the agreement number from your paperwork.

Exactly 17 characters (spaces ignored).

Coverage note

Dent repair and tire & wheel repair are included under all plan tiers alongside key protection. Choose the option that best describes your incident.

Before you submit

If your key or remote is inoperative, check the battery first-replacing it may resolve the issue. Claim frequency: one completed claim per 12 months; plan term is stated on your registration declaration (typically 36 months).